Here’s a question from Sharonna:
I have received an Outlook invitation to a Teams recurring meeting from one of my customers. Once i tried to double click the link, i found out that Microsoft Teams desktop application fails to open, and hangs on indefinitely. Is there anything i can do in order to be able to access Teams to join this meeting? Seems that Teams won’t open on desktop. If that helps, i am running a Windows 11 laptop.
Teams meeting link not working – how to fix?
Step 1: Ensure your internet connection is functional
This might sound like a no brainer, but first and foremost, make sure that your computer is connected to the internet.
Step 2: Delete your Teams cache
It’s quite possible, that if your Teams apps doesn’t come up; it might have to do with caching issues. Follow our guide on how to clean your Microsoft Teams cache if Teams doesn’t come up.
Step 3: Restart your computer
If cleaning your Teams cache didn’t work, it’s time to restart your Windows computer. Open Outlook and try to join your meeting.
Step 4: Reinstall Microsoft Teams
Next, simply reinstall your Microsoft Teams for Windows app, and try to access the meeting.
Step 5: Open your Teams meeting on the web or mobile
If all the above didn’t help you are able to use the web version of Teams instead of the desktop one. Kindly go ahead and proceed as following:
- In Microsoft Outlook, open your meeting invite.
- Right click the Click here to join the meeting.
- Hit Copy Link to capture the meeting URL.
- Now, open your web browser (Chrome, Edge, Firefox) and paste the meeting URL.
- Hit Enter.
- Select the Continue in this Browser option.
- That’s it – you can access your meeting.