Dave Here’s a question from a reader: “I’ve been having trouble with my video calls in Microsoft Teams lately. When I try to start my camera during meetings, Teams displays a message saying ‘We can’t find your camera’ or simply shows a black screen where my video should be. I’ve checked that my laptop camera works … Read more
“I’m having an issue with Microsoft Teams in our organization. Sometimes when I open the app, I can’t see the latest messages in my chats or channels. Other times, messages I send don’t appear to go through. This is causing communication problems with my team, especially when we’re trying to coordinate urgent tasks. Is this … Read more
Why is my Outlook not showing user presence correctly? I’ve been using Microsoft Outlook for team communication, but I’ve noticed that my colleagues often see my status as “Presence Unknown” even when I’m online and available. This creates confusion as team members don’t know when they can reach me for urgent matters. Sometimes I actually … Read more
“I need some uninterrupted time to focus, but Teams keeps notifying me and showing my status as ‘Available.’ How can I set Do Not Disturb and control when Teams shows me as ‘Away’? Can I also set a status message to let my colleagues know when I’ll be back?” Managing your Teams status for productivity … Read more
“Is my mailbox almost full? I need to check my storage limit.” Have you ever received that dreaded notification warning about your mailbox approaching its size limit? Or perhaps you’re experiencing slow performance in Outlook and suspect your mailbox size might be the culprit. For many business professionals, monitoring mailbox storage is essential to ensure … Read more
Have you ever typed an entire paragraph or important email in Outlook, only to realize you accidentally left the Caps Lock on? Now you’re faced with retyping everything or manually changing each letter. This is particularly frustrating when dealing with lengthy emails or when you’re on a tight deadline. Is there a quick way to … Read more
Have you ever experienced this frustrating scenario? You’re about to deliver an important presentation to clients or colleagues. You’ve spent hours perfecting your PowerPoint slides, but when you open the file, the presentation window is nowhere to be seen. You can see PowerPoint running in your taskbar, but the actual presentation window is invisible. Is … Read more
Why is my Outlook stuck on loading profile on Windows 11? I’ve been experiencing an incredibly frustrating issue with Microsoft Outlook on my new Windows 11 laptop. Every time I try to open Outlook, it gets stuck on the loading profile screen and never completes startup. I’ve tried restarting my computer and waiting patiently, but … Read more
Have you accidentally deleted an important channel in Microsoft Teams and now need to recover it? Our IT department recently received this urgent message: “I was cleaning up our project team and accidentally deleted the ‘Client Requirements’ channel where we stored all our critical documentation and conversations. Is there any way to recover this deleted … Read more
Preparing your virtual presence in Teams before others see you Are you tired of colleagues seeing your messy home office or personal space when you join Teams meetings? “I need to change my Teams background before joining a call, but I always forget until I’m already in the meeting with everyone watching me scramble to … Read more