How to sync Teams Folders and Channels to Your Desktop?

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User Question: I’m running several projects using Microsoft Teams and need offline access to specific folders. How can I sync just the folders I need to my desktop without downloading everything? I’m not very tech-savvy and worried about messing up the sync process. Can you provide some guidance here?

Syncing Specific Teams Folders to your computer

Open Microsoft Teams on your computer (or in the web version).

  1. Navigate to the team and channel containing the folder you want to sync.
  2. Click on the “Files” tab at the top of the channel.
  3. Find the specific folder you want to sync.
  4. Click the “•••” (named – more options) button next to the folder you have selected.
  5. Select “Sync” from the dropdown menu.
  6. If prompted, click “Open” or “Yes” to allow Microsoft OneDrive to open.
  7. In the OneDrive window, choose where you want to sync the folder on your computer.
  8. Click “Sync now” to start the process.
  9. Once complete, you’ll find the synced folder in your chosen location, typically under “OneDrive – [Your Organization Name]”.

Troubleshooting

  1. Ensure you have the latest versions of Teams and OneDrive installed.
  2. Check your internet connection if syncing is slow or fails.
  3. For sync issues, right-click the OneDrive icon in your system tray, select “Pause syncing,” then “Resume syncing.”
  4. If files won’t sync, check for unsupported characters in filenames or long file paths.

Sync all Teams channels to Your desktop computer

  1. Open Microsoft Teams on your computer.
  2. Go to the team containing the channel you want to sync.
  3. Click on the “Files” tab at the top of the channel.
  4. Look for the “Sync” button in the top menu bar and click it.
  1. When prompted, click “Open” or “Yes” to allow Microsoft OneDrive to open.
  2. In the OneDrive window, you’ll see the folder structure for the entire channel.
  3. Choose where you want to sync the channel data on your computer.
  4. Click “Sync now” to begin the process.
  5. Once complete, find the synced channel folder under “OneDrive – [Your Organization Name]” > “Documents” > “[Team Name] – [Channel Name]”.

Key Concepts

  • Full Channel Sync: This syncs all files and folders in a channel for complete offline access.
  • Folder Structure: The synced channel maintains its original folder structure.
  • Large Data Sync: Be prepared for longer sync times and ensure sufficient storage space.

Can’t download Teams folder to your hard drive?

  1. Ensure you have enough storage space on your computer for all channel data.
  2. For large channels, the initial sync may take a long time. Therefore, be patient and avoid interrupting the process.
  3. If the sync seems stuck, try pausing and resuming from OneDrive settings.
  4. Check for a stable internet connection when syncing large amounts of data.

Managing Synced Content

  1. Open OneDrive settings (system tray icon > Help & Settings > Settings).
  2. Go to the “Account” tab to see all synced folders and channels.
  3. To stop syncing, click “Stop sync” next to the relevant item.
  4. Use “Choose folders” to sync only specific folders within a channel.

Syncing vs Downloading content

  • Sync: Files are stored both in the cloud (on OneDrive) and on your local device. They occupy space on your computer but are also accessible from any device.
  • Download: Files are copied to your local device only (cellular, mac or Windows computers), typically to your Downloads folder or a location you specify.

More tips

  • Regularly review synced content to avoid unnecessary data storage.
  • Use File Explorer’s search function to quickly find files within synced channels.
  • Consider selective sync for large channels to save space.