Here’s a question:
I recently hosted a Webex meeting and need to access the recording for reference and to share with team members who couldn’t attend. I know how to find my Microsoft Teams recording folder; however, I’m struggling to locate where Webex has saved the recording on my computer. Can you provide a detailed guide on how to find Webex recording locations? I’m using a Windows PC and want to ensure I can easily access and manage these important files for future meetings as well.
Webex meeting default recording location
Webex offers both local and cloud recording options. Local recordings are saved directly to your computer. Conversely, Cloud recordings are stored on Webex servers and can be accessed online.
Finding your Webex recording location is essential for backing up, managing and sharing your meeting content. Here’s a comprehensive guide to help you locate your Webex recordings:
By default, Webex saves recordings in a specific folder on your computer.
For Windows users, the default location is typically:
C:\Users[YourUsername]\Documents\Webex\Recordings
If you can’t find the recordings there, follow this simple step by step process:
- Open the Webex desktop app.
- Click on your profile picture in the top-right corner.
- Select “Settings” from the dropdown menu.
- In the Settings window, choose “Recordings” from the left sidebar.
- Look for the “Recording location on this computer” field. This field shows the current save location for your Webex recordings.
- If you want to change your recording folder location, click the “Change” button next to the field and then point to another directory in your computer.
Confirm recording ownership and retention in Webex
A reliable recording retrieval procedure begins with a controlled test and a clear success condition. Record the current state, account, device or file involved, and the exact symptom before making changes. Apply one material change at a time so the outcome is reversible and useful evidence is preserved.
Run the focused check
Determine whether the meeting was recorded to the Webex cloud or to the local computer. Cloud recordings appear under the host’s recordings after processing; local recordings remain in the folder selected by the recording user.
Search by meeting date, host account, and recording name, and allow processing time for longer sessions. If another person started the recording, ask that recorder or the site administrator rather than searching only the organizer’s account.
Verify and document the outcome
Once found, verify playback, captions, sharing permissions, and retention date. Download an authorized backup when policy requires it, but do not create uncontrolled copies. Record the owner and destination so colleagues know which version is authoritative.
For a managed work environment, check whether the behavior is controlled by policy, licensing, permissions, retention, or a staged feature rollout. A missing or locked control may be intentional. Do not bypass governance locally. Capture the application and operating-system versions, account type, relevant timestamps, and non-sensitive screenshots. This evidence helps support teams identify whether the remedy belongs on the device, in the user profile, in Microsoft 365 administration, or with another service owner.
Repeat the original action after the change and confirm the result from the perspective of another affected user when appropriate. If the test fails, restore the previous state before trying the next option. Keep the final working configuration and the reason for it in the team documentation.
Before closing the case, restart or refresh the affected client and perform the test once more. A result that survives a new session is stronger than a temporary improvement. Note any remaining limitation and the person responsible for follow-up.
To access your recordings directly from the Webex app
- Go to the “Meetings” tab in the Webex app.
- Click on “Recordings” in the left sidebar.
- You’ll see a list of all your recorded meetings.
- Click the three dots next to a recording and select “Open folder” to view its location.
Cloud recordings
- Log in to your Webex account on the web.
- Then, go ahead and navigate to “Recordings” in the left sidebar.
- There, You will find all your cloud-stored recordings here.
Webex recording file management tips
- Verify that the recording was successfully saved after the meeting.
- For older recordings, you might want to check if they’ve been automatically moved or deleted based on your organization’s retention policies.
- If recordings are missing, check your Recycle Bin or use file recovery software.
- Ensure your hard drive has enough space for new recordings, and finally – consider setting up regular backups of your recording folder to prevent data loss.