Outlook: reset and change passwords in Office 2019 / 365 / 2016

Last updated: December 2019

Securing your email account is a critical measure needed to safeguard your online privacy. Defining a strong password and storing it in a password keeping tool is a good first step. It is recommended, however, to proactively change your password periodically to ensure your account stays protected.

This post explains how you can easily reset your Outlook password in Microsoft Office 2016 / 365 /2019. For simplicity, this tutorial assumes that you are using Outlook.com as your mail provider. That said, the process is almost fully  applicable when using Yahoo, GMail or the account provided you by your internet provider ).

We’ll start by showing how you can update your Outlook.com settings, and then actually update your desktop edition of Outlook 365 (2019/2016).

Update your Outlook.com password

  • Log into your Microsoft / Outlook.com / Hotmail Account, Click on Settings on the top right and select Options.

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  • On Managing your account, hit  Account details.

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  • From the opened new tab select Security & Privacy.
  • Click Change your password.
  • Enter Current password, New password and retype new password respectively on the space provided.
  • Click Save to change to your new password.

Note: this process can be executed not only on your PC, but also for your cellular phone (be it Iphone or Android)  as well as tablets (iPads, Android, Fire).

Change your password in Outlook 2019 / 2016 /365

Our next step will be the configure the desktop edition of Outlook (the one installed on your personal computer) to work with the modified password.

  1. From your desktop or laptop computer, open Microsoft Outlook.
  2. Now go ahead and hit File and then select Account settings.
  3. In the Account settings dialog box, navigate to the E-mail tab.
  4. Now go ahead and select your email account.This could be GMail, Outlook.com, Yahoo Mail or any other POP/ IMAP account configured on your Outlook.
  5. Now hit Change.

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  1. Under Change Settings, enter your new password. As a rule, always use a “strong” password that contains both upper and lower case letters, signs and numbers and is longer than 8 characters. It’s important that you’ll keep your password secure using password keeping software.
  2. Click Next to run the test run, and close it.
  3. Your password will be changed.

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Microsoft Exchange users

Important Note: The procedure we outlined above won’t work when accessing your email through an Exchange Server. In this case, your Windows domain credentials (the ones you use in order to login to your computer) are used to control access to your email. You can set a password to your Offlline folders though.

Update Outlook passwords (macOS)

If you are using Office for macOS, you are also able to modify your Outlook mailbox password settings. We’ll assume that you are using Outlook.com or Gmail and that you have already updated your new settings online, and now it is time to allow your desktop email client to access the inbox.

Proceed as following:

  1. Open Outlook for macOS.
  2. From the upper toolbar, hit Outlook.
  3. Now go ahead and hit Preferences and select Accounts (in the Personal Settings area).
  4. In the left hand side, you’ll notice the email accounts accessible from Outlook. Highlight the one you would like to modify (might be IMAP or POP).
  5. Under Server Information, go ahead an update your password. This should be identhical to the one you set in your Outlook.com/Gmail/Yahoo inbox. AAs previously indicated, ensure that you pick a strong password, including Capitalized characters, numbers and symbols.
  6. Now go ahead and close the dialog.
  7. Navigate to the inbox and verify that you have access to the latest email.

That’s it 🙂

Change your Outlook data file password (Windows)

We often recommend to periodically archive your Outlook emails for offline usage using the so called Outlook Data Files (PST files). By leveraging PST files, we are able to quickly access our archived items for further reference or make periodic backups as needed.

One more important topic, which is often overlooked by Outlook users, is the fact that Outlook data files have to be secured as well.

Here’s how we manage the password settings of our PST files.

  1. First off, go ahead an login to Outlook.
  2. Hit File, then select the Info Tab.
  3. Under Account Information, hit the Accounts Setting button.
  4. Then select Account Settings and go to the Data Files tab
  5. You’ll then notice the list of Data Files that are available to your Microsoft Outlook client.
  6. Highlight your data file. Note: You might have one or more Archive folders. Make sure to highlight the correct one.
  7. Now hit on Settings.
  8. Now go ahead and hit Change Password.
  9. Type your old password to the Data file, leave it blank if you had no password set before.
  10. Now type your new password twice. Make sure to backup your new password in a secure place.
  11. Hit OK.
  12. Starting now, Outlook will prompt you for a password whenever trying to access your Offline Data File.
  13. It’s highlight recommended to execute this process periodically to ensure your data files stay secure.

Note: You might have more than one data files in your PC. Make sure to secure each of the files with a password.


Leave a Comment:

Joshua Stewart says October 12, 2018

I have tried the above steps to update my password for Office Outlook several times, but I can’t get it to work. I have office 365. It’s a yearly subscription. I assume I have Outlook 2019, but maybe I only have 2016. Is there another way I can change the password?

nelle says January 5, 2019

It doesn’t work for Outlook 2019. ‘Change’ does not produce a password box.

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