How to recall and resend an Outlook email message?


The other day, a colleague called me to ask whether there was a way to retract a mail message that he sent in Outlook.

Recalling an email item in Outlook 2010, 2013 and 2016 is quite simple if your organization is using a Microsoft Exchange Server.

So first off, you’ll need to verify that this is indeed the case:

  • Open Outlook and navigate to the File tab.
  • Hit the Account Setting button.
  • If you have an email account entry of type Microsoft Exchange, you’ll be able to execute the instructions provided below.
  • If that’s not the case you won’t be able to recall the message.

If you are using Exchange, proceed as following:



  • Open Outlook and navigate to the Sent Items folder.
  • Locate the message you just sent and double click on it.
  • From the Message tab, hit Actions, then select Recall this Message.
  • Then check to Delete unread copies of this mail.
  • You might as well choose to replace your message with a new message.

Be aware that although you have chosen to recall or resend a message, this might not work, and this is due to several reasons:

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